WHO WE ARE

Infoliam BPO India is and established BPO company. The organization is functioning under legal name of Infoliam Pvt. Ltd.  Our organisation has seen rapid growth which continues today across a wider range of sectors such as Banking & Finance, Insurance, Real Estate, Title Insurance, Towing, Data Annotation and Consumer and Public Sector.

We’ve created our company so that our culture embraces big thinking and little details, providing impact through delivery. It’s our approach that sets us apart from the rest; and we are proud of our reputation within as a market leader in on-shore & offshore business processing solutions. Together with you, we optimize your processes, help you become more competitive enable you to achieve your business goals.

Our people, culture, and delivery methods come together in what makes us stand out. We firmly believe that our clients are entitled to an unrivalled consulting and support experience. Your trust in our abilities should make you excited to be working with us and strengthening our relationship in the years to come.

Our Values

  • We believe in transparency at work & our clients.
  • We ensure hassle free delivery within the stipulated time frame.
  • Our teams work for your business with a project manager’s supervision.
  • We are committed to delivering high-quality services.
  • We work tirelessly for our clients to ensure they earn abounding profits.

Our Benefits

Quality is BPO Centers’ highest priority, and our quality assurance teams work everyday to ensure this standard is met. Your customers are thrilled when they speak and chat with agents who are culturally similar, accent neutral, and truly care about solving their issues. Our agents work with cutting-edge technology and best practices from around the globe, and it is simple to scale with us as our pricing model significantly reduces your total cost to serve.

OUR VISION & MISSION

Our vision is to be a company distinguished by the recognition of customer satisfaction in the international market, transcending with a persistent model of development and maintaining a successful growth of your business. We do so by working closely with your business and identifying services that best suit your business needs at affordable costs. We aim to provide low operating costs for our clients that allow them to increase revenue for their business without having to sacrifice quality customer care.
Our mission at Infoliam is to continuously work on strengthening the relationship with our clients and their customers. Our committed team of customer support specialists are devoted to exceeding expectations and facilitating all of your business outsourcing needs. Through the use of various innovative strategies, we provide quality answering services that include inbound and outbound calling services, around-the-clock customer support, customer acquisition and retention, and much more.

We help our clients achieve tangible, high-impact results

PUT PEOPLE FIRST

Whether it’s your employees, your customers, or your loved ones, always make sure you’re prioritizing the people in your life.

PURSUE EXCELLENCE

Strive to be the best you can be, and never settle for mediocrity. Aim high and never give up on your dreams. Let excellence be your guide, and you will achieve great things.

ACT WITH INTEGRITY

It takes courage to stand up for what you believe in, even when it’s difficult. But the rewards are worth it. When you live with integrity, you can be proud of yourself and your choices.

EMBRACE CHANGE

Change is never easy, but sometimes it’s necessary. Embrace it, and who knows what opportunities might come your way?

Global network of trusted partners

We have a global network of trusted partners who can help you with your project. No matter where you are in the world, we have a partner that you can trust to help you with your project. Our partners are an essential part of our network, and we are proud to work with them.